You asked… We listened!
LP Insurance Services, LLC is now able to take your premium payments online!
We have partnered with ePayPolicy, an online payment solution, to provide quick, easy, direct payments online without the hassle of having to mail checks or drop off at our office.
ePayPolicy FAQ’s
What is ePayPolicy?
ePayPolicy is an online payment processing portal built by insurance professionals for insurance professionals to allow agencies to directly process payments electronically.
Are there fees to process payment?
Yes, there are fees depending on your payment type: $3.25- ACH; 3.50% – Credit card transactions.
Is my information safe and secure?
Yes, and security is very important to us. ePayPolicy is rated PCI DSS Level 1 by the Payment Card Industry Security Standards Council. This is the highest level of compliance which means they are required to have annual on-site audits for compliance. In addition, your credit card information is encrypted and discarded after submitting payment and is never viewable by LP Insurance Services, LLC.
Why do I need to provide so much information?
Personal information is needed so that we can accurately identify you and make sure your payment is processed in a timely manner.
Who can make payments to LP Insurance Services, LLC online?
If you have received an invoice from us, that states payment is to be made payable to LP Insurance Services, LLC and not your insurance carrier, you can use ePayPolicy. (Direct bill clients must make payments directly to their carrier as most carriers have online payment options).
What if I submit my payment on the due date?
If you have submitted your payment on the due date, please contact us so that we can assist you.
Can I make recurring payments?
Unfortunately no. Because of the secure encryption method ePayPolicy uses, data is not stored. Once a payment is made, the information is discarded.
Should you have an questions regarding ePayPolicy please contact your LP Insurance Services, LLC Agent
Should you have issues with a payment you’ve made please contact LPAccounting@lpins.net or (775) 996-6000.